How Are We Doing?
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Please provide the following information to help us best serve you.
First Name
Last Name
Email
Phone
1.
Month of Visit:
2.
This is my first visit:
Yes
No
None
3.
I was referred to the practice by:
Referring Physician
Friend
Self
Other
None
If Other, please specify:
4.
I was referred for the following services:
Sweet Success/Diabetes and Pregnancy
Diagnostic Testing
Consultation
Genetic Counseling
Other
If Other, please specify:
Instruction
Please rate the following items:
5.
Ease of making my appointment:
Excellent
Good
Fair
Poor
n/a
None
6.
Appointment available within a reasonable amount of time:
Excellent
Good
Fair
Poor
n/a
None
7.
Ease of check-in and registration process:
Excellent
Good
Fair
Poor
n/a
None
8.
Waiting time in the reception area:
Excellent
Good
Fair
Poor
n/a
None
9.
Waiting time in the exam room:
Excellent
Good
Fair
Poor
n/a
None
10.
Ease of getting a referral:
Excellent
Good
Fair
Poor
n/a
None
11.
The courtesy and respect of the people I spoke with on the phone:
Excellent
Good
Fair
Poor
n/a
None
12.
The courtesy and respect of the nursing staff:
Excellent
Good
Fair
Poor
n/a
None
13.
The courtesy and respect of the care providers (physicians, nurses):
Excellent
Good
Fair
Poor
n/a
None
14.
The courtesy and respect of the sonographers:
Excellent
Good
Fair
Poor
n/a
None
15.
The courtesy and respect of the genetic counselor:
Excellent
Good
Fair
Poor
n/a
None
16.
The courtesy and respect of the certified diabetes educators:
Excellent
Good
Fair
Poor
n/a
None
17.
The helpfulness of the people in the business office:
Excellent
Good
Fair
Poor
n/a
None
18.
My phone calls were answered promptly:
Always
Occasionally
Sometimes
Never
n/a
None
19.
Availability of medical information/advice by telephone:
Excellent
Good
Fair
Poor
n/a
None
20.
Ability to obtain prescriptions by phone:
Excellent
Good
Fair
Poor
n/a
None
21.
Test results reported in a reasonable amount of time:
Excellent
Good
Fair
Poor
n/a
None
22.
Explanations concerning procedures and tests during my pregnancy:
Excellent
Good
Fair
Poor
n/a
None
23.
Ability to contact the office after hours:
Excellent
Good
Fair
Poor
n/a
None
24.
Care provider listened to my questions and concerns:
Excellent
Good
Fair
Poor
n/a
None
25.
Care provider answered my questions:
Excellent
Good
Fair
Poor
n/a
None
26.
Care provider’s instructions relate to my care or treatment:
Excellent
Good
Fair
Poor
n/a
None
27.
Hours of operation:
Excellent
Good
Fair
Poor
n/a
None
28.
Overall comfort of the office/facility:
Excellent
Good
Fair
Poor
n/a
None
29.
Availability of parking:
Excellent
Good
Fair
Poor
n/a
None
30.
Office/facility signs and directions are easy to follow.
Excellent
Good
Fair
Poor
n/a
None
31.
Overall satisfaction with the practice:
Excellent
Good
Fair
Poor
n/a
None
32.
Overall satisfaction with the quality of my medical care:
Excellent
Good
Fair
Poor
n/a
None
33.
I would recommend the practice to others.
Yes
No
None
34.
If no, please explain why.
35.
My office visit included:
ultrasound only
OB office visit
genetic counseling
ante partum testing
36.
The provider who cared for me during my visit was:
37.
My age group is:
under 18
18-30
31-40
41-50
51-60
None
38.
Please use the space provided below for any additional comments.
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